IT Support Technician - Computer Systems & Network Maintenance

Join Eagle Asia Towing Corp. as an IT Support Technician in the vibrant heart of Bali, Indonesia! We are seeking a skilled and proactive professional to maintain, troubleshoot, and optimize our computer systems, networks, and IT infrastructure. If you're passionate about technology and enjoy solving complex problems, this role is perfect for you.

At Eagle Asia Towing Corp., you'll be part of a dynamic team dedicated to providing exceptional towing services across Bali. Our IT Support Technician will play a crucial role in ensuring our operations run smoothly by providing top-notch technical support and maintaining our IT systems. You'll work in a fast-paced environment, collaborating with various departments to keep our business running efficiently.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain computer systems and networks.
• Provide technical support to employees, ensuring minimal downtime and maximum productivity.
• Troubleshoot hardware and software issues, and perform repairs or replacements as needed.
• Monitor network performance and implement improvements to enhance efficiency.
• Ensure data security and implement backup and recovery procedures.
• Stay up-to-date with the latest technology trends and best practices.
• Document all IT processes and maintain accurate records of hardware and software inventory.
• Train and assist junior staff in IT-related tasks.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support and network administration.
• Proficient in using Windows Server, Active Directory, and network protocols (TCP/IP, DNS, DHCP).
• Familiarity with ITIL framework and best practices.
• Knowledge of virtualization technologies such as VMware or Hyper-V.
• Experience with cloud services (AWS, Azure, or Google Cloud).
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator are a plus.
• Strong problem-solving skills and attention to detail.

🛠️ Keahlian

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