Luxury Room Controller - 5-Star Resort in Bali

Join a prestigious luxury resort in Bali as a Room Controller and play a pivotal role in delivering exceptional guest experiences. In this dynamic position, you will ensure seamless room assignments, pre-registration, and key preparation while maintaining the highest standards of hospitality. Our resort, known for its unparalleled service and luxurious ambiance, offers a unique opportunity to work in one of Bali's most sought-after destinations.

As a Room Controller, you will work closely with our team of professionals to manage room allocations, handle guest requests, and ensure that every detail is taken care of. This role is perfect for someone who thrives in a fast-paced environment and is passionate about creating memorable experiences for our guests. With your expertise, you will help our resort maintain its reputation as a leader in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Manage room assignments and pre-registration processes efficiently.
• Ensure all rooms are ready for guest arrival with proper key preparation.
• Coordinate with housekeeping and front desk staff to maintain room cleanliness and readiness.
• Handle guest requests and changes in room assignments promptly.
• Monitor room inventory and report any issues to the management.
• Assist in training new staff on room management procedures.
• Maintain accurate records of room assignments and guest information.
• Contribute to a positive guest experience by ensuring all rooms meet luxury standards.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role in the hospitality industry.
• Proficient in using hotel management software such as Opera or Cendyn.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with luxury resort operations and guest service standards.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Certification in hotel management or a similar field is a plus.

🛠️ Keahlian

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